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Tag : IDC

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Genesys and Salesforce Launch AI-Powered Customer Experience and Relationship Management Solution

SSI Bureau
Genesys®, a leader in AI-powered experience orchestration, today announced a strategic collaboration with Salesforce, the #1 AI CRM, to help businesses bring together their data,...
News

Genesys Introduces AI Experience, A Complete Way for Businesses to Orchestrate Unique Customer Journeys

SSI Bureau
Genesys, a global cloud leader in experience orchestration, introduced Genesys Cloud AI Experience, a new solution designed to help organizations optimise customer journeys through accelerated...

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